Exploring Stakeholder Engagement Process as the Success Factor for Infrastructure Projects

Today, the world is experiencing a major cycle of investment in infrastructure, which essential for development and prosperity countries societies. Management failures infrastructure projects are widely known, some them involve weak engagement project stakeholders. The importance stakeholder involvement as key factor success recognized. However, literature provides few answers to question how this process manifests itself projects. Some scholars have concluded that it complex under-researched management process. research questions aim find out practitioners perceive engagement, who conducts activities processes related what ways, organizational aspects influence process, achieved Initially, eight experienced experts involved whole range (complex) were interviewed, later, four additional interviews conducted verification purposes. During interviews, all discussed detail thematic analysis was conducted. Based on analysis, failure factors defined. As result, framework model presented based three levels success.